Terms

The plain-language rules for Recoupex

What Recoupex does, what you do, and how the two sides share data. Written short on purpose.

Effective date: 2026-08-16

1. What Recoupex does

The service

Recoupex helps you recover revenue from leads you've already paid to acquire. The missed calls, the slow replies, the dormant contacts. We surface them, draft outreach, and let you approve or schedule every send.

Nothing goes out without your action. Drafts are drafts, and the human-in-the-loop step is the whole point. You own the list, the consent, and the offer; we provide the workspace, the model, and the audit trail.

2. Who handles your data

Subprocessors we share with

To run the service we pass data through a small set of named providers. Stripe for payments, the Polsia email proxy for email delivery and threading, the Polsia AI proxy for AI drafting, and managed Postgres for hosting. The full list with regions and the legal basis lives at /legal/subprocessors.

Cards are entered on Stripe's surface and never reach Recoupex. We only see the outcome of a charge and the receipt metadata Stripe issues.

3. Asking for changes or deletion

How to reach us

For anything terms-related, whether a question, a notice, a deletion or export ask, write to recoupexit@recoupex.net. We reply from the same address and acknowledge typically within two business days.